Work / Communi Product design

Communi

All-in-one community platform for creators, designed end to end from the desktop command center to a native mobile app.

Client
Communi
Services
Product design
Platform
Web app and native mobile app
Scope
Strategy, product design, UI/UX, UX copy, design system, web platform and mobile app
Communi, product design by Fackt
The challenge

Confronting the fragmentation crisis in community management

Creators were running their business across a fragmented ecosystem: Discord for community, Teachable for courses, and separate tools for billing and analytics. That software patchwork created real friction.

Cognitive overload. Densely packed interfaces caused feature fatigue, making it hard for creators to focus on essential management tasks and community goals.

Fragmented insights. Engagement metrics and revenue tracking lived apart, so creators could not see the real-time financial health of their business.

What we did

One calm command center for the whole business

A minimalist command center: a high-contrast, content-first interface that uses purposeful whitespace to remove distractions and streamline creator workflows.

Unified growth analytics: one hub that merges member activity with profit tracking, with clear data visualisations at a glance.

The work ran in four stages over seven weeks: discovery and stakeholder audits, information architecture and UX copy, visual exploration with a cohesive design system, then refinement and a pixel-perfect handoff to the development team. The desktop command center was then carried over to a native mobile app, so the community stays active around the clock.

In their words

Sam B., Founder at Communi

The creator command center
01The creator command center
Seven weeks, from strategic foundations to delivery
02Seven weeks, from strategic foundations to delivery
Colors and typography
03Colors and typography
Centralized community ecosystem
04Centralized community ecosystem
Context-aware communication
05Context-aware communication
Actionable onboarding states
06Actionable onboarding states
Non-intrusive feedback loops
07Non-intrusive feedback loops
Precision integration controls
08Precision integration controls
Core interface architecture
09Core interface architecture
Communi on desktop
10Communi on desktop
From desktop command center to native mobile
11From desktop command center to native mobile
Courses on mobile
12Courses on mobile
Account recovery flow
13Account recovery flow

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