Work / Engain Product design

Engain

A dashboard that finds Reddit threads where people ask for what a business sells, scores them and drafts a reply, designed end to end and then grown page by page.

See also: Communi, product design →Free audit of your product →

Client
Engain
Services
Product design
Platform
Web app, desktop and mobile
Scope
Sign up and log in, three step onboarding, pricing and checkout, loading states, guided tour, three discovery inboxes, insights, archives, settings, design system, smart search, post preview, AI reply sandbox, upvotes, tasks, AI agent, sidebar redesign, mobile layouts
Engain, product design by Fackt
The challenge

Turning Reddit threads into customers

Engain finds Reddit threads where people ask for exactly what a business sells, scores each one for relevance and drafts a helpful reply.

The core loop had to feel like one click: find the thread, see why it matters, reply in the brand's voice. And the product kept growing, so every new page had to fit without making it heavier.

What we did

The core product first, then every page after it

We designed the product end to end: log in and sign up, a three step onboarding that reads the website and pulls keywords and competitors, pricing and checkout, loading states, a guided tour, and the three daily inboxes, New Opportunities, SEO Opportunities and Brand Mentions. Then insights, replied and rejected archives, settings and a style guide with a full type scale and color ramps.

As Engain grew we kept designing: smart search with history, a post preview and confirmation step, a sandbox for AI replies, ordered upvotes, task tracking and an AI agent that finds threads and offers to draft replies.

Then we redesigned what had grown. The sidebar went from 16 items to 7 by grouping it around the workflow (Dashboard, Discovery, AI Studio, Tasks, Insights, More, Settings) without removing a single feature. Settings were rebuilt with teams, API, referrals and redeem codes, and every flow got a mobile layout.

Results

A product that grew without getting heavier

16 → 7sidebar items, without removing a feature
3daily inboxes: new, SEO and brand mentions
3 steponboarding that reads your website
01The Reddit lead machine, designed
Every Reddit thread that could be a customer
02Every Reddit thread that could be a customer
03Sign up
From thread to reply in one click
04From thread to reply in one click
Part one: the core product
05Part one: the core product
Sign in to Reddit customers
06Sign in to Reddit customers
Tell us about your company
07Tell us about your company
Competitors in, proof up front
08Competitors in, proof up front
09Pick a plan, pay, start
The wait, designed
10The wait, designed
A guided tour of every inbox
11A guided tour of every inbox
New opportunities
12New opportunities
Threads Google already ranks
13Threads Google already ranks
Every time someone says your name
14Every time someone says your name
What worked, in numbers
15What worked, in numbers
A record of every decision
16A record of every decision
Settings that shape the feed
17Settings that shape the feed
The system behind it
18The system behind it
Part two: beyond the core
19Part two: beyond the core
Smart search
20Smart search
Preview before you post
21Preview before you post
A sandbox for AI replies
22A sandbox for AI replies
Order upvotes in a few taps
23Order upvotes in a few taps
24Every task, tracked
25An agent that does the digging
16 sidebar items down to 7
2616 sidebar items down to 7
Navigation built around the workflow
27Navigation built around the workflow
Settings, rebuilt
28Settings, rebuilt
The whole product on a phone
29The whole product on a phone
30Every flow, responsive
Every page, every state, desktop and mobile
31Every page, every state, desktop and mobile
Turning threads into customers
32Turning threads into customers
Related serviceSaaS dashboard designFor SaaS teams whose dashboard shows data instead of answers. We redesign it so users find the one number they came for, in seconds. See how we work →

Want results like this?

Book a free 30 minute strategy call with Dom, or get a free audit of your product first.